Isocom Limited's Quality Assurance system is a continuous programme established by management to constantly improve plant efficiency, reduce rework and interior workmanship, focus attention on production problem areas and to establish preventative measures.

Quality Awareness is promoted throughout all phases of design, development and production. This is achieved by the establishment of good communications between all levels of management, and subsequently through an operator's pride of workmanship. In simple terms: TEAMWORK.

QUALITY ASSURANCE AT ISOCOM LTD IS A PLANNED FUNCTION OF MANAGEMENT, SUPPORTED BY MANAGERS WHO TAKE AN ACTIVE INTEREST IN SOLVING QUALITY PROBLEMS.

Design

Design reviews throughout development and pre-production runs of new products promote participation between engineering, production, QA and Marketing Departments. This participation encourages maximum use of combined expertise and ensures a smooth transition from product design into a manufacturable product which matches customer needs.

Purchasing

Isocom Limited's suppliers are an integral part of the quality team. All suppliers are evaluated and their products and services are routinely assessed.

Production

Manufacturing, inspection and testing are closely controlled by a specification system which embraces every stage of manufacture up to final release.

A comprehensive reporting system is used to detect variations in yield at key stages.

Customers
 

Isocom Limited's Marketing/Customer Service team liaises continually with customers and their feedback initiates design and quality improvements.